HELP FILE

How do I set up my line to receive faxes in GoToConnect?
Note: To receive faxes, a phone number must be directed to your line.

1. Click the Settings icon in the left sidebar.

2. From the Fax tab, enable Forward incoming faxes to email and enter the desired email destination.

  • Faxes can only be delivered to a single email address. If you need to deliver your faxes to a group, use an email alias (e.g. sales@guthrie.com) or create an auto-forward rule in your email client.
  • Faxes will come from noreply@jive.com, so make sure this address is not marked as SPAM or junk mail.