HELP FILE

How do I set up my line to receive faxes?

Avoid physical fax machines and dedicated fax lines by setting up your line to accept calls and faxes. Not available in Brazil and Mexico.

Before you begin: To receive faxes, a system admin must route a phone number to your line.
About this task: Watch Video
  1. Log in at https://my.jive.com.
  2. Click GoToConnect Settings Icon in the left sidebar and then choose Settings.
  3. From Fax, check Forward incoming faxes to email.
  4. Enter the email address to receive incoming faxes.

    Note: You can only send faxes to a single email address. If you need to deliver your faxes to a group, use an email alias (e.g., sales@guthrie.com) or create an auto-forward rule in your email client.