HELP FILE

How do I set the default dial by name directory?

Your system comes ready with an internal directory (includes all extensions) that is assigned as the default and accessed by dialing *11. However, you can change this default directory to any other dial by name directory you have created.

You must have admin or super admin permissions.
  1. Log in at https://my.jive.com/pbx.
  2. Click System Settings in the left sidebar.
  3. From General > General, select the desired default Dial-by-name Directory.
  4. Click Save.