HELP FILE

How do I see where a call queue is being used?

The usage tab lists all devices and call flows using a particular call queue so that you can see what’s being used on your system and what can be deleted.

You must have admin or super admin permissions.
  1. Log in at https://my.jive.com/pbx.
  2. Click Call Queues in the left sidebar and then select the call queue you want to see the usage of.
  3. Click Usage for details.