HELP FILE

How do I search the default dial by name directory?

This star code allows you to perform a search from your Jive phone for a contact within the default directory.

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  1. Dial *11 from your phone.
  2. Using your keypad, enter the first three letters of your destination party’s first or last name. The system will then read the matching extensions. If no matches are found, it could be because a system admin has omitted the extension from the directory.
  3. Press 1 to dial the extension or * to perform a new search.

    Note: Each letter is represented by a number on your phone’s keypad. You do not need to press a number more than once to spell the second, third, or fourth letters represented by that key.