HELP FILE

How do I manage my contacts in the GoToConnect app?

Add, update, or delete external contacts and control who shows up in your favorites.

About this task: Your internal directory is automatically added to GoToConnect.

GoToConnect Desktop

  1. Click GoToConect Contacts Icon in the left sidebar.
    Contact Management How-to
    To add a contact
    1. Enter the contact’s phone number.
    2. Click GoToConnect Add Contact Icon.
    3. Enter their contact information.
    4. Click Create Contact.
    To favorite a contact
    1. Search for a contact's name, extension, or number.
    2. Select a contact from the results and then click Go.
    3. Click GoToConnect Favorite Icon. Click it again to remove the contact from your favorites.
    To edit a contact
    Note: You can only edit contacts you have added.
    1. Search for a contact's name, extension, or number.
    2. Select a contact from the results and then click Go.
    3. Click Edit in the bottom right corner.
    4. Make any necessary changes and then click Save Changes.
    To delete a contact
    Note: You can only delete contacts you have added.
    1. Search for a contact's name, extension, or number.
    2. Select a contact from the results and then click Go.
    3. Click Delete in the bottom right corner.
    To import contacts
    Note: Integrate with Outlook to import your Outlook contacts.

GoToConnect Mobile

About this task:
Note: Only contacts you have added can be edited or deleted.
  1. Tap GoToConnect Mobile Contact Icon.
    Contact Management How-to
    To add a contact
    1. Tap GoToConnect Mobile Add Icon.
    2. Tap Create new contact.
    3. Enter their contact information.
    4. Tap Done.
    To favorite a contact
    1. Search for a contact's name, extension, or number.
    2. Select a contact from the results.
    3. Tap Favorite. Tap again to remove the contact from your favorites.
    To edit a contact
    Note: You can only edit contacts you have added.
    1. Search for a contact's name, extension, or number.
    2. Select a contact from the results.
    3. Tap Edit.
    4. Make any necessary changes and then tap Done.
    To delete a contact
    Note: You can only delete contacts you have added.
    1. Search for a contact's name, extension, or number.
    2. Select a contact from the results.
    3. Tap Delete Contact.
    To import contact Not available at present time.