How do I intercom a line or ring group?
Intercom is a feature that allows you to page an individual phone, or even an entire ring group, by automatically activating their speakerphone—unless the receiving phone is on another call or set to do not disturb. This is convenient for reaching people who are frequently near their phone, but not right next to their phone—like a warehouse worker or a teacher.
- Dial * + ext from your phone. Note: Ring groups are automatically compatible with the intercom feature. Dialing * + ring group extension will cause members of that ring group to auto-answer your call on speaker. To avoid confusion (and feedback), members of the target ring group will only RECEIVE audio and will not SEND audio to the call.
- Say what you need to say.
- Hang up.
|One member of the ring group is on a call?||
|One member of the ring group is an external number?||The call proceeds as normal and the lines will immediately pick up. External numbers will begin ringing and will hear the intercom as soon as the call is answered.|
|One member of the ring group is on Do Not Disturb (DND)?||The call proceeds as normal, but the member on DND is ignored.|
|One member of the ring group is a line with intercom disabled?||The disabled setting is overruled, and the line will auto-answer the call.|