HELP FILE

1. Download and open the app.

2. Tap [SIGN IN].

3. Enter your Email Address (JiveID) and Password.

4. Tap [LOGIN].

  • We have many single sign-on options. To learn more, click here.

Device Settings

Device Settings on Android

From the home screen, go to Settings > Applications > Application Manager > Jive (you will need to scroll down through a list of all the installed apps) > Permissions.

To maximize functionality, Jive recommends enabling all of the following settings.

Camera: Allows the app to use the device’s camera.

Contacts: Allows the app to access contacts stored on your device; merging your personal contacts with the system directory.

Location: Allows the app to access your location. This must be enabled to apply location based rules.

Microphone: Allows the app to use the device’s microphone.

Phone: Allows the app to make and receive calls.

Device Settings on iOS

From the home screen, go to Settings > Jive (you will need to scroll down through a list of all the installed apps).

To maximize functionality, Jive recommends enabling all of the following settings.

Location: Allows the app to access your location. This must be enabled to apply location based rules.

Contacts: Allows the app to access contacts stored on your device; merging your personal contacts with the system directory.

Microphone: Allows the app to use the device’s microphone.

Siri & Search: Allows information from the app to appear in Search, Look Up, and Keyboard. Siri may learn from and make suggestions based on how you use the app.

Notifications: Defines how notifications are displayed on your device for incoming calls, messages, etc.

Background App Refresh: Allows the app to receive phone calls, messages, etc. when it is open but not actively running on the screen.

Cellular Data: Allows the app to use cellular data when not connected to Wi-Fi.