HELP FILE

How do I import and export a dial plan?

Exporting a dial plan allows you to download a .xml of your dial plan and then upload it into another Jive phone system. This saves you from having to recreate a dial plan multiple times for each system and can be used to backup a dial plan before you make changes to it.

You must have admin or super admin permissions.

Export a Dial Plan

  1. Log in at https://my.jive.com/pbx.
  2. Click Dial Plans in the left sidebar and then click the export icon for the dial plan you would like to export.

Import a Dial Plan

  1. Log in at https://my.jive.com/pbx.
  2. Click Dial Plans in the left sidebar and then click Import Dial Plan.
  3. Select the exported dial plan (.xml) from your computer.
    • The imported dial plan will appear with the same name, followed by “new version”. You can click Admin Portal Edit Icon to change the name.
    • Proprietary options, like sound clips, are removed so only the nodes and connections remain once imported.