HELP FILE

How do I give a user and user group prompt recording permissions?

Users that have prompt recording permissions can record sound clips and other users’ directory names on the system. To maintain consistency and control, this is usually limited to a select number of people.

1. Log in at my.jive.com/PBX.

2. Click Permissions in the left sidebar.

3. From the Prompts tab > Prompt Recording Permissions section, select the user or user group that requires changes.

4. Click [SAVE].

Tip: To remove a user or user group, hover over the user or user group you would like to remove and then click the trash icon. Click [SAVE] when you are done.