HELP FILE

Users that have prompt recording permissions can record sound clips and other users’ directory names on the system. To maintain consistency and control, this is usually limited to a select number of people.

1. Log in at my.jive.com/PBX.

2. Click Permissions in the left sidebar.

3. From the Prompts tab > Prompt Recording Permissions section, select the user or user group that requires changes.

4. Click [SAVE].

Tip: To remove a user or user group, hover over the user or user group you would like to remove and then click the trash icon. Click [SAVE] when you are done.