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Exporting users allows you to download a spreadsheet (.csv) with a complete user list and their corresponding information, such as their dialable username and password. This feature is for informational purposes only. You cannot import a .csv back into the portal after making corrections or updates.

1. Log in at https://my.jive.com/pbx.

2. Click Users in the left sidebar and then click [EXPORT].

3. Open the .csv from your downloads.