After adding a new user to the system, you’ll need to enable their login so they can customize their settings, use our softphone apps, and access any tools.
- Log in at https://my.jive.com/pbx.
- Click Users in the left sidebar and then choose the user that requires login access.
- From General > Identity, enter a JiveID (email address). Note: The email address you enter as the JiveID must match the email address the user enters during registration. If there is a mismatch, the user will not be able to log in.
- Turn on Login Enabled.
- Click Save.