HELP FILE

Downloading a sound clip file can come in handy if you have lost or misplaced the original file. Keeping a backup on a computer is a good idea just in case you ever need it for other purposes—like using it in another phone system you manage.

1. Log in at my.jive.com/PBX.

2. Click Sound Clips in the left sidebar.

3. Click the download icon for the file you would like to download.

4. Select the desired file type:

  • Original file type (WAV)
  • Convert file to mp3

5. Click [OK].