HELP FILE

How do I download a sound clip?

Download your sound clip files from the admin portal in case you lose or misplace the original file.

Before you begin: You must have admin or super admin permissions.
  1. Log in at https://my.jive.com/pbx.
  2. Click Sound Clips in the left sidebar.
  3. Click the download icon for the file you would like to download.
  4. Select the desired file type:
    • Original file type (.wav)
    • Convert file to .mp3
  5. Click Ok.