HELP FILE

How do I download a sound clip?

Download your sound clip files from the admin portal in case you lose or misplace the original file.

You must have admin or super admin permissions.
  1. Log in at https://my.jive.com/pbx.
  2. Click Sound Clips in the left sidebar.
  3. Click the download icon for the file you would like to download.
  4. Select the desired file type:
    • Original file type (.wav)
    • Convert file to .mp3
  5. Click Ok.