HELP FILE

How do I customize web pops for the Chrome Integration?

Enable Web Pops

  1. Click on the Jive icon to the right of the address bar.
  2. Click on the gear icon in the bottom right of the dialer.
  3. Enable web searches on the incoming caller’s phone number in a new tab.
    • Click to disable this feature.
  4. Once enabled, choose from the following options.
    • When an incoming call is ringing: Launches the web pop once the incoming call rings.
    • When an incoming call is answered: Launches the web pop once you answer the call.
  5. Click on the 3rd Party Pops you’d like enabled to define which sites to search (by phone number) when an incoming call is received.

How To Make a Custom URL Template

  1. Copy and paste https://www.google.com/webhp?#= as the URL Template.
  2. Enter one of the following variables at the end of the URL entered above.
    • ${CNAM} Searches the caller’s name (i.e. Jennifer Morton)
    • ${CNUM(dashes)} Searches the caller’s number with dashes (i.e. 877-867-5309)
    • ${CNUM(e164)} Searches the caller’s number in the 164 international formats (i.e. 18778675309)
    • ${CNUM} Searches the caller’s number without dashes (i.e. 8778675309)