HELP FILE

How do I create a user group?

Give a bunch of users the same permissions by creating a user group, adding all the users to it, and then applying the appropriate permissions to the group. The moment a user is a member of a user group, that individual will immediately have the same access as everyone else in the group (e.g. Administrators, International Dialers, etc).

You must have admin or super admin permissions.
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  1. Log in at https://my.jive.com/pbx.
  2. Click User Groups in the left sidebar and then click Add Group.
  3. Enter a Name for the user group.
  4. Click Admin Portal Checkmark Icon and then click the newly added user group to edit its settings:
    Setting Description
    Name Name by which the user group is identified.
    Members Lists the current members (users or other user groups) of a user group. Select a user or user group in the provided field to add more members. Click on the user’s name to go to its settings.
    This group is a member of Lists the current nested user groups of a user group. Select user groups in the provided field to add a user group. Click on the user group’s name to go to its settings.