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One ring group to rule them all, well… not really; but a ring group is a great way to dial multiple lines and/or phone numbers at once. They can be used to dial everyone in a department or used to intercom specific parts of a building. There are lots of ways to communicate through a ring group, so be creative.

1. Log in at my.jive.com/PBX.

2. Click Ring Groups in the left sidebar and then click [ADD RING GROUP].

  • The next available number will automatically populate the Extension; change this number as needed.
  • A single ring group can support up to 50 lines and/or phone numbers. If Confirm Pickup is enabled on the ring group, only 19 members are supported.

3. Enter a Name for the ring group.

4. Click the checkmark icon and then click the newly added ring group to edit its settings.

5. From the Members tab, add lines and/or external numbers to the ring group.

6. Click [SAVE].

7. To bring your ring group to life, route a phone number to it or use it in a dial plan.