HELP FILE

How do I create a line?

Create a line to ring a user's phone.

You must have admin or super admin permissions.
  1. Log in at https://my.jive.com/pbx.
  2. You must have admin or super admin permissions.
  3. Click Lines in the left sidebar and then click Add Line.
  4. The next available number will automatically populate the Extension; change this number as needed.
  5. Enter a Name for the line.
  6. Click Admin Portal Checkmark Icon and then click the new line to configure its settings.
To bring your line to life, route a phone number to it or use it in a dial plan.
Tip: You can assign a line to multiple phones and a phone can have more than one line assignment.