How do I create a line?

Create a line to ring a user's phone.

Before you begin: You must have admin or super admin permissions.
About this task: Watch Video
  1. Log in at
  2. Click Lines in the left sidebar and then click Add Line.
  3. The next available number will automatically populate the Extension; change this number as needed.
  4. Enter a Name for the line.
  5. Click Admin Portal Checkmark Icon and then click the new line to configure its settings.
What to do next: To bring your line to life, route a phone number to it or use it in a dial plan.
Tip: You can assign a line to multiple phones and a phone can have more than one line assignment.