HELP FILE

How do I create a dial by name directory?

A dial by name directory allows your callers to reach an extension without knowing it from memory. Your system comes ready with an internal directory (includes all extensions) that is assigned as the default directory. You can edit this directory or create a new default directory that internal users can access by dialing *11.

  1. Log in at https://my.jive.com/pbx.
  2. Click Dial By Name Directories in the left sidebar and then click Add Dial by Name Directory.
  3. Enter a Name for the dial by name directory.
  4. Click and then click the newly added dial by name directory to edit the directory behavior.

    Note: You can include all extensions or select specific ones to be included in the directory.