HELP FILE

How do I choose a corporate directory (LDAP) for a phone?

Assign a default LDAP directory to all of your phones.

You must have admin or super admin permissions.
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Change the Default Corporate Directory System-Wide

  1. Log in at https://my.jive.com/pbx.
  2. Click System Settings in the left sidebar.
  3. From General > Defaults, select the desired Corporate Directory.
  4. Click Save.

Change the Default Corporate Directory on a Single Device

  1. Log in at https://my.jive.com/pbx.
  2. Click Devices in the left sidebar and then choose the phone that requires a different directory from the PBX default.
  3. From Device Settings > General Settings, set the Corporate Directory field to Use and then choose the desired Corporate Directory.
  4. Click Save.
  5. Power cycle the device(s) to apply the changes.