HELP FILE

How do I change the phone number displaying on outbound calls?

Override the default caller ID for those lines that require something different.

You must have admin or super admin permissions.
  1. Log in at https://my.jive.com/pbx.
  2. Click Lines in the left sidebar and then click the line that you need to change.
  3. From General > Outbound Call Options, set the External Caller ID to Use and then choose the desired phone number.
  4. Click Save. The caller ID selected for a line will be displayed when making outbound calls to an external number.