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To better identify your phones around the office, you can change the name that appears on the actual device (i.e. “Front Desk” or “CEO”). Changing the name appearance on a device does not affect the caller ID. The way in which the name displays on the device depends on your specific phone model.

1. Log in at

2. Click Devices in the left sidebar and then click the device that requires a new name appearance.

3. From the Device Settings tab > General Settings section, set the Station Label field to Use and then enter the desired label (name).

4. Click [SAVE].

5. Power cycle the phone to apply the changes.