Linking a user to a device allows that individual to use the phone as their own and make customizations. Typically a user is assigned to a device when they are added to your system with the wizard, but there may be times you need to manually assign them.
1. Log in at https://my.jive.com/pbx.
2. Click Devices in the left sidebar and then choose the device that needs a different user assigned.
3. From the Device Settings tab > General Settings section, select an Assigned User.
4. Click [SAVE].
5. Power cycle the phone to apply the changes.