HELP FILE

Grandstream GXP1405

Quickstart

Learn how to do the most common functions on your phone.

Tip: For a more in-depth look at your phone, please see the manufacturer's user's manual.

Call Forwarding

Automatically forward incoming calls to an internal extension or external number.

  1. Press .
  2. Select Preference > Forward Call.
  3. Select the desired forwarding type:
    • Immediate: Forwards all incoming calls.
    • Delayed: Forwards all unanswered incoming calls.
  4. Enter the internal extension or external number to which calls will be forwarded.
  5. Press the Save softkey.
To disable call forwarding, repeat steps 1-3 and then select Disable.

Do Not Disturb (DND)

Stop your phone from ringing and send all incoming calls directly to voicemail.

Calls are logged in your missed calls.
  1. When the phone is idle, press to enable/disable.

Voicemail Access

Check your voicemail from your phone.

  1. Dial *99.
  2. Dial your password (default 0000).

    Voicemail Menu Guide

Speed Dial

Assign regularly dialed numbers to additional line keys on your phone.

Please contact your system administrator regarding your speed dial assignments.

3-Way Calls

Speak with two parties simultaneously by creating a mini-conference call on your line.

  1. While on an active call, press the Conf key.
  2. Dial the internal extension or external number to add to the conference.
  3. Press .
  4. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
  5. Press Conf again.

Warm Transfer

Place a current call on hold and speak with the destination party before transferring the call.

  1. Press an unprogrammed line key to place the current call on hold and initiate a new call.
  2. Dial the internal extension or external number.
  3. Speak with the destination party.
  4. Press the Transfer key and then press the flashing Line key of the call that is on hold.

Blind Transfer

Transfer a call to another party without speaking to them first.

  1. While on an active call, press the Transfer key.
  2. Dial the internal extension or external number.
  3. Press .

    Tip: To transfer a call directly to voicemail, dial 0 + extension.

Hold

Place a call on hold while you take some time to look up an answer to a question or answer another call.

  1. Press the Hold key.
  2. Press the flashing Line key to retrieve the call.

Modify Ringtone

Choose a new ringtone for your phone or assign a different ringtone to each of your lines.

  1. Press .
  2. Select Preference > Ring Tone.
  3. Select the desired ringtone (highlight to sample ringtones).
  4. Press .

    Note: This device does not support silent ringtones.

Presence Monitoring

This device does not support this feature.

Supported Features

Call Handling Features

  • Warm Transfer
  • Blind Transfer
  • Do Not Disturb (DND)
  • Call Forward All
  • Call Forward No Answer
  • Hold
  • Multi-way Calling (on the g.729 codec Grandstreams are only able to join conference calls)
  • Call Waiting
  • On-hook Dialing
  • Speakerphone

User Interface Features

  • Call Logs
  • LDAP Directory (not centrally provisionable)
  • On Device Directory
  • Adjustable Ringer Volume

Feature Keys

  • 2 SIP Accounts
  • Dedicated Line Keys
  • 2 Physical Line Keys
  • Mute Button

Display

  • Black & White Display
  • Message Waiting Indicator (MWI)
  • Caller ID (CID)
  • Time/Date Display
  • On-Screen Message Display

Network & Provisioning

  • On Device Ethernet (PoE)
  • PC Connection
  • Web Interface Provisionable

Hardware

  • Wired Headset

Provisioning

  1. Verify you have created a device profile.
  2. Verify you have assigned the phone's MAC address to the device profile.
  3. Verify you have properly plugged in the phone.
  1. Press .
  2. Select Status > Network Status and then write down the phone's IPv4 Address.
  3. Open an incognito window in Google Chrome, type the IPv4 address into the address (URL) bar, and then press Enter on your keyboard.
  4. Enter admin as the username and the password.
  5. Go to Maintenance > Upgrade & Provisioning.
  6. Enter ‹domain›.onjive.com/p for the Config Server Path.

    Note: Replace ‹domain› with your unique domain (found in parentheses at the top of the admin dashboard).

  7. Press Save and Apply > Reboot > Ok.
If the phone doesn’t automatically reboot, power cycle the device to apply its provisioning settings.