Add Registrants in Bulk
Organizers on a paid plan can upload a .CSV file to add registrants in bulk using attendee's first name, last name, and email address.
If you are adding registrants in bulk to a sequence webinar (a webinar that occurs multiple times and attendees choose which session to register to), you must choose the desired webinar from the dashboard and follow the steps below for each webinar occurrence.
Note: Custom registration questions are not available when you add registrants in bulk.
Results: You will receive an email on the bulk registration status. Please note that it might take some time depending on the size of the file used. Once the upload has finished, all registrants will receive a confirmation email at the address listed in the file. Please have them check their spam/junk folder if they do not receive the confirmation email.
If an error occurs, you will be shown a message that details out the reason for the failure so that you know exactly what to fix before trying again.
Important: Currently, we can only display the first error. If there are multiple, they will be discovered and resolved one at a time by fixing the displayed error, uploading, and then getting the next error message to work through. We know this is a frustration point and are working hard to fix this limitation for you.