HELP FILE

How do I download a sound clip?

Download your sound clip files from the admin portal in case you lose or misplace the original file.

Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use https://my.jive.com/pbx to administrate their account. If you're an admin who uses https://admin.goto.com, please visit our GoTo Admin support site for help.
Before you begin: You must have admin or super admin permissions.
  1. Log in at https://my.jive.com/pbx.
  2. Fai clic Clip audio nella barra laterale sinistra .
  3. Fai clic sull'icona di download del file che desideri scaricare .
  4. Seleziona il tipo di file desiderato:
    • Tipo di file originale (.wet)
    • Convertire file in .mp3
  5. Click Ok.