HELP FILE
Quali sono le impostazioni del dispositivo?
Segue un elenco di tutte le impostazioni del dispositivo e rispettive descrizioni.
Impostazioni
Impostazione | Descrizione |
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Assigned User | The user assigned to the device. |
Nome | The name used to identify the device in the admin portal. |
Display Name | The name displayed on the phone.
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Time Zone — Optional | The time zone for the device. |
Corporate Directory — Optional | Syncs a corporate directory (LDAP) to the device. |
Secure Calling — Optional | Enables call encryption.
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Resync Device | Click ![]() |
Paging Profile — Optional | The paging profile used for multicast paging. |
Outbound Proxy — Optional | The outbound proxy used by the device for sending messages to GoToConnect servers.
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Registration Proxy — Optional | The registration proxy with which the device configures. |
Polycom Acoustic Fence — Optional | Enables noise cancellation on Polycom VVX phones that automatically filters background noise for your callers—making it easier for them to hear you. Si tratta di una funzione unidirezionale, solo l'audio dei chiamanti sentirà il problema, cosa che sentirai da lui. Firmware version 5.4.4 or higher is required. |
Polycom Acoustic Fence Threshold | Determines the amount of background noise that is filtered when using the Polycom Acoustic Fence. Enter a value between 1 (low noise situations) and 10 (high noise situations). |
JBC — Optional | Assigns a Jive Business Continuity (JBC) device to the device.
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Billing Group — Optional | Sorts billable devices and phone numbers by billing groups on your monthly GoToConnect invoice for internal accounting and reporting purposes. |
Multicast Mega Volume — Optional | Increases the device volume for received multicast pages. Useful in large rooms or noisy environments.
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Hardware
Impostazione | Descrizione |
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Allow the phone to retrieve its configuration | Gives the device access to provisioning data (rarely disabled).
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Hardware | Provisions the device to the selected hardware profile. |
Reset Secure Provisioning | Allows a device to reconnect to GoToConnect after a factory reset.
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Descrizione |
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Lists all custom settings set up manually on the device. |
Configurazione del pulsante
Impostazione | Descrizione |
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Allow this device to monitor the presence of other devices | Enables presence monitoring to visually monitor speed dial contacts assigned to line keys on the phone to know if they are on an active call. |
Allow user to change all Speed Dial buttons in GoToConnect | Allows the user to edit their speed dial key(s) from GoToConnect.
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Convert Directory Contacts Into Buttons | |
Enable Remote Directory | Adds all the lines on the system as a static directory on the phone. The user cannot modify this directory.
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Fill Directory Automatically | Adds all lines on the system to the user-editable directory on the phone. If the user clears this directory, it will populate again automatically.
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Use Jive's Button Configuration |
Impostazione | Descrizione |
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Chiamata in attesa | Adds a call parking spot to the button to park calls to a specific spot with presence monitoring. Enter a label for the button and then a parking spot for the extension (e.g., 8).
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Custom Defined on Phone | Consente di assegnare manualmente ai pulsanti del telefono funzionalità che non possono essere sovrascritte dal provisioning. |
Linea | Aggiunge una linea al pulsante.
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Line (No Ring) | Adds a line to the button with a silent ringtone.
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Multicast Paging Group | Adds a paging zone to the button for transmitting pages.
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Chiamata rapida | Aggiunge un interno al pulsante per la chiamata rapida. Guarda il video
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Speed Dial w/Presence — Recommended | Adds an extension to the button for speed dial and presence monitoring with BLF (Busy Lamp Field). Guarda il video
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Speed Dial w/Presence (Buddy Watch) — Limited Support | Adds an extension to the button for speed dial and presence monitoring with buddy watch.
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Utilizzo
Descrizione |
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Lists all queues the device is logged in to as an agent. |