Collect information for troubleshooting LogMeIn Hamachi
Logs help GoTo support technicians to find a solution for problems with LogMeIn Hamachi clients.
This procedure must be executed on the client.
Tip: On Linux, log files are located at /var/lib/logmein-hamachi.
- On Windows, select . On a Mac, select .
- On the Settings tab, select the Advanced settings link at the bottom of the page to view the advanced settings and select from the following options. You can find these options in the Troubleshooting section.
Option Description Enable diagnostic log Choose this option to log the activity of the LogMeIn Hamachi client. You can only turn off logging on clients running in full mode. Log file Define the path of the log file. Tip: Once you enable logging, LogMeIn Hamachi writes logs into the same file. You may want to check the size of your log file periodically to make sure that it does not take up too much disk space. - Select OK or Apply to save your settings.