Using the Organization Center
The Organization Center allows you to set up automated provisioning using the Active Directory Connector and/or Enterprise Sign-In (SSO) for your users. An organization is created when you verify ownership of your company domain(s), and you can then manage sign-in options for user identities that match your company's verified email domain(s).
Before you get started...
You must already have a GoTo product account.
Step #1: Set up your first domain
To get started, set up your initial domain, which will match the email domain of your users when they sign in to their GoToAssist Service Desk account.
Step #2: Add more organization users (optional)
If desired, you can add more organization admins who will be able to manage the Organization Center. Additional admins can assist in adding domains, users, and configuring your Identity Provider (IdP).
Step #3: Set up Enterprise Sign-In (SSO)
Now that you have created your organization, you can continue to the next step of configuring your Identity Provider (IdP) in Enterprise Sign-In (SSO).
Step #4: Set up automated provisioning
Now that you have created your organization, you can proceed to set up automated provisioning using the Active Directory Connector.
Steps for setting up the Active Directory Connector v2 and managing users in User Sync:
- Review the Active Directory Connector v2 requirements
- Set up an organization
- Install the ADC v2
- Configure the Active Directory Connector v2
- Run the ADC v2
- Manage custom attributes (optional)
- Manage User Sync rules
- Update the ADC v2 to the latest version (if applicable)
- Troubleshoot the ADC v2 (if needed)