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Managing Quotes in the Corporate Billing Portal

Billing contacts can accept or reject quotes directly in the self-service Corporate Billing Portal.

A quote will expire within 7 days of being sent if it has not yet been accepted or rejected by the customer.

Important: If you want to add a new payment method, modify an existing payment method, or change your default payment method in the Corporate Billing Portal, you'll be redirected to the Payment methods page in GoTo Admin Billing to update your payment methods.

Once you're redirected, GoTo Admin will become your default billing portal and you will no longer have access to the Corporate Billing Portal. Using GoTo Admin won't change any of your billing info or permissions. With GoTo Admin Billing, you can view your invoices, accept quotes, manage subscriptions, and review and update other billing info.

Accepting a Quote

  1. Sign in to the Corporate Billing Portal at https://link.logmeininc.com/corp-billing.
  2. Select the Quotes tab in the top navigation.
  3. Locate your desired quote and select Review Quote (single quote) or View Cart (multiple quotes).
  4. Review the quote details for accuracy, then select Proceed to Payment (single quote) or Save Cart and Review > Proceed to Payment (multiple quotes).
  5. Review your payment information configure the following as needed:
    • Admin Contact: Creates a new admin or update an existing admin in the GoTo Admin Center (classic), and assigns a seat to that admin for each product in the quote.
    • Payment Method: To add a new payment method or update an existing one, you'll be redirected to the Payment methods page in GoTo Admin Billing. Once you've updated your payment methods, you can return to the Corporate Billing Portal to finish accepting a quote, or you can review and accept the quote in GoTo Admin.
    • Billing Address
  6. When ready, select Save and Proceed to Service Order .
  7. Review your Service Order Details for accuracy, then click Place Service Order to accept the quote.

    Result: A confirmation email that includes a receipt is sent to your billing contact email address.

Rejecting a Quote

  1. Sign in to the Corporate Billing Portal at https://link.logmeininc.com/corp-billing.
  2. Select the Quotes tab in the top navigation.
  3. Review the quote details for accuracy. If you do not wish to proceed, select Reject Quote.
  4. When prompted, enter comments for rejecting this quote, then select Send .
  5. Once you return to the Billing Center page, you can select Review to check the status of your rejected quote in the left menu, or contact your customer service representative to send you a new quote.

    Troubleshooting: If you need additional assistance contact Corporate Account Services.

Related Articles:
  • How do I sign in to the Corporate Billing Portal?
  • Adding Seats to Corporate Accounts
  • Online payments for Corporate Accounts
Article last updated: 15 May, 2024

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