To access the Management Center, you must first log in.

1. Open a web browser and go to www.gotoassist.com/manager.
2. Enter the email address and password that you received from your Account Manager.
3. Click Log In.
   • The Forgot your password? link on your GoToAssist Corporate Management Center login page will allow you to fill in and re-type your account email address, then click Confirm.
     Note: The "User-Initiated Password Reset" feature must be enabled for your company in order to reset your own password.
     • If your email address has been validated, an email containing a password reset link will be sent to your email address.
     • If your email address has not yet been validated, your password reset request will be forwarded to your company manager to reset on your behalf.
   • The Forgot your password? link on your GoToAssist Corporate Management Center login page will give you the following options, regardless of whether or not your email address has been validated:
     • Send the reset email to you <email address> - Select this option and click Send to have an email containing a password reset link sent to your email address.

       

   • Send a notification to your administrator to reset your password - Select this option and click Send to have an email notification sent to your account administrator, which will inform them that you are requesting a password reset so they can take action.

     

   

4. You may be prompted to change your password once you log in for the first time.
   Note: GoToAssist employs strong passwords for maximum security. Passwords must be different from the login name and first/last name on the account, must be 8-32 characters in length and must contain at least 3 of the following: uppercase alphabet (A-Z), lowercase alphabet (a-z), numbers (0-9) or special symbols (~`!@#$%^&*()_-+={}[]|\:;”'<>,.?/).