System requirements

Learn about the system requirements needed to successfully join and participate in sessions, depending on your role.

If you're looking for help actually joining a session, see the various ways you can join (these may vary depending on the organizers settings).

Attendees

System Type	Requirements
Operating System	Windows 10 or higher macOS 11 or higher
Web browser	Google Chrome (most recent 3 versions) Microsoft Edge (most recent 3 versions)
Internet	Computer: 1 Mbps or better Mobile device and Chromebook: 3G or better (WiFi recommended for VoIP audio)
Apps	GoTo Training or GoTo desktop app (JavaScript enabled) GoTo mobile app
Hardware	2GB of RAM (minimum), 4GB or more of RAM (recommended) Webcam device (if sharing) Microphone and speakers (if speaking, USB headset recommended)
Mobile device	iOS 15.1 or newer Android OS 8 (Oreo) or newer

**Requirements for hosting/joining trainings**
System/Device	Requirements
Operating System	Windows 10 or higher macOS 10.15 or higher
Web browser	Google Chrome (most recent 3 versions) Microsoft Edge (most recent 3 versions) Apple Safari (most recent 3 versions) Mozilla Firefox (most recent 3 versions)
Internet Connection	Computer: 1 Mbps or better (broadband recommended)
Software	GoTo desktop app
Hardware	2GB of RAM (minimum), 4GB or more of RAM (recommended) Webcam (if sharing) Microphone and speakers (USB headset recommended)
Mobile	iOS 15.1 or newer Android OS 8 (Oreo) or newer

Article last updated: 23 July, 2025

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