Manage User Sync rules
User Sync rules allow you to select a directory group and specify a group's users' product permissions and admin privileges.
You may have multiple rules for a given directory group (also known as organization group), and a user can belong to more than one group. If you have multiple rules, you can manage the priority of the rules, and if desired, map custom attributes to those rules. Cuando haya habilitado y ejecutado la sincronización de usuarios, podrá modificar o eliminar una regla existente.
Create your first rule or add a new rule
Cree reglas de sincronización de usuarios para indicar al sistema cómo aprovisionar los usuarios enviados desde Active Directory Connector al portal de administración (por ejemplo, asignar productos, roles, etc.).
- Under the Select a group from your company directory section, use the drop-down menu to select your desired directory group for which this rule will apply. If desired, you can add notes about this directory group in the Description field.
Nota: Directory groups are user groups in your GoTo directory that are populated by either running the ADC service or groups that were pushed via SCIM provisioning from third-party providers (e.g., Okta, OneLogin, etc.).
Administrar prioridad de las reglas
Gestione el orden de prioridad de sus reglas de sincronización de usuarios.
If you have multiple rules, you can select and drag on each rule in the Re-order column to adjust the prioritization of the order in which the rules apply. La regla con el nivel más alto (es decir, el número más bajo de prioridad) va por delante de las reglas siguientes, es decir, la regla n.º 1 tiene prioridad sobre la regla n.º 2.
If you have users that exist in one or more directory group, all assignments contained within the rule with the highest priority ranking will be used in favor of the same assignments contained in lower priority rule(s). Aquí tiene algunos ejemplos:
- A user is in two directory groups with two rules assigned: Rule #1 is assigned User Group A and Rule #2 is assigned User Group B. Since only one user group can be assigned to a user, they will be assigned to User Group A from Rule #1 as it is ranked highest in priority.
- A user is in two directory groups with two rules assigned: Rule #1 is assigned Device Group A and Rule #2 is assigned Device Group B. Since you can have multiple device groups assigned to a user, the user will be assigned both Device Group A and Device Group B.
Nota: La asignación de grupos de dispositivos solo se aplica a las cuentas aprovisionadas con GoToAssist Asistencia remota.
- A user is in three directory groups with three rules assigned: Rule #1 is assigned GoTo Meeting Pro, Rule #2 is assigned GoTo Meeting Plus, and Rule #3 is assigned GoToAssist Remote Support. Se asignará al usuario GoTo Meeting Pro (debido a la prioridad asignada de la regla) y GoToAssist Asistencia remota.
Nota: For rules that contain more than one product tier (e.g., GoTo Meeting Pro and GoTo Meeting Plus), the rule with the highest priority ranking will be assigned, even if it is a lower-tiered product.
Asignar asignación atributos En Sincronización de usuarios
Once you have configured user attributes on your third-party identity provider's directory (and, if desired, created your own custom fields), you can map your attributes in User Sync.
- Seleccione Guardar cuando haya terminado.
Después, proceda a administrar las reglas de sincronización de usuarios.
Enable and run User Sync
Una vez configuradas las reglas y la prioridad, ya estará listo para ejecutar la sincronización de usuarios.
- Habilitar la La sincronización de usuarios está activada ajuste.
Modificar una regla existente
- Seleccionar Editar en la regla que desea modificar y, a continuación, realice cambios en los valores.
- Seleccione Guardar cuando haya terminado. To keep creating more rules, select Save & add another.
Eliminar una regla existente
Los usuarios en los grupos de directorios nunca se eliminan. If all applicable rules for a user are deleted, the user becomes in "suspended" state, but their account and product-related data (e.g., upcoming meetings, stored recordings, etc.) are retained. Only the settings within the rule are removed from use while the users will remain on your account.
- Seleccionar
para quitar una regla.