Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin. The article below is meant for admins who use PBX Administration (classic) at https://my.jive.com/pbx. If you're an admin who uses GoTo Admin at https://admin.goto.com, please view: Getting Started in GoTo Admin with GoTo Connect
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Option | Description |
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Enable Softphone | Allows the user to access GoTo Connect desktop or mobile. |
Assign a Deskphone | Allows the user to choose an existing phone or add a new phone.
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Option | Description |
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Super Administrator | Allows the user full access to the PBX. |
Custom | Allows the user to choose from the following permissions:
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None | Does not add any user permissions. |
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Choose which type of phone or app you want your users to have:
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Choose how you want to get your numbers:
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These are optional steps:
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If you need more help, see the options at the bottom of this article for contacting our support teams.