Yealink W52B (Base)

Quickstart

Learn how to do the most common functions on your phone. For information not covered below, please refer to the manufacturer’s user guide.

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Pair Your Handset(s)

Pair your handsets to your base station.

This handset is compatible with the Yealink W52 base.
Up to eight handsets can be paired with this base station.

Press the OK key.
Select Settings > Registration > Register Handset.
Select the Base.
Press the OK key and then enter the Pin0000 or 8647.

Note: If the pin is not accepted or if registration fails, contact Customer Support for assistance.

Assign a Line to Your Handset(s)

Assign a unique line to each handset that is paired with this base station.

Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
Click Devices in the left sidebar and then choose the Yealink W52P that requires additional lines.
From Button Configuration, select Line and then choose the desired line.
Repeat this step for each additional line.
Click Save.
Power cycle the base station to apply your changes.
On the handset, press the OK key.
Select Status > System Status and then write down the phone’s IP Address.
Open an incognito window in Google Chrome, enter the IP address in the address (URL) bar and then press enter on your keyboard. If the web UI doesn't load, enter https:// before the phone’s IP address.
Enter your Device Admin Password.

Tip: To find your password, log in at https://my.jive.com/pbx and then click Security in the left sidebar.
Go to Account > Number Assignment.
From Incoming Line, assign a Line No. to each Handset No.
This will be the line used for inbound calls.
From Outgoing Lines, assign a Line No. to each handset.
This will be the line used for outbound calls.
Click Save.
Power cycle the base station to apply your changes.

Supported Features

Call Handling Features

Warm Transfer
Blind Transfer
Do Not Disturb (DND)
Call Forward All
Call Forward Busy (call waiting must be disabled)
Call Forward No Answer
Anonymous Call Rejection
Intercom (* + ext)
Hold
Multi-way Calling
Reject
Call Waiting
On-hook Dialing
Speakerphone
Stutter Tone

User Interface Features

Call Logs
On Device Directory
Adjustable Ringer Volume

Feature Keys

5 SIP Accounts (supports 4 active calls)
5 Dedicated Line Keys
Voicemail Button
Mute Button

Display

Message Waiting Indicator (MWI)
Caller ID (CID)
Time/Date Display
On-Screen Message Display

Network & Provisioning

One Touch Activation
On Device Ethernet (PoE)
Secure Provisioning
Cisco Multicast
Web Interface Provisionable

Hardware

Wireless Handset
Wired Headset

Provisioning

Before you begin:

Verify you have created a device profile.
Verify you have assigned the phone's MAC address to the device profile.
Verify you have properly plugged in the phone.

From the Web UI

Learn how to provision your phone from the web UI.

Press the OK button.
Select Status > System Status and then write down the phone's IP Address.
Open an incognito window in Google Chrome, enter the IP address in the address (URL) bar and then press enter on your keyboard. If the web UI doesn't load, enter https:// before the phone’s IP address.
Enter your Device Admin Password.
Tip:
- To find your password, log in at https://my.jive.com/pbx and then click Security in the left sidebar.
- The password may also be the default password, admin.
Go to Phone > Auto Provision.
Enter https://rtcprov.net/~[domain]/ for the Server URL.

Note: Replace [domain] with your unique domain (found in parentheses at the top of the admin dashboard).
Click Confirm > Auto Provision Now > Yes.

What to do next: If the phone doesn’t automatically reboot, power cycle the device to apply its provisioning settings.

Factory Reset

Factory resetting a phone is when you restore a device to its original factory settings. This will delete everything that was previously on the device.

Press the OK button.
Select Settings > System Settings > Base Reset.
Enter 8647 for the password. If that doesn't work, try 0000 or contact Customer Support for assistance.
Result: The phone will automatically reboot.

Reset Secure Provisioning

After you factory reset a phone, you’ll need to reset secure provisioning from the admin portal so it can reconnect.

Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
Click Devices in the left sidebar and then choose the device that needs secure provisioning reset.
From Hardware > Reset Secure Provisioning, click Reset.

Quickstart

Pair Your Handset(s)

Assign a Line to Your Handset(s)

Supported Features

Call Handling Features

User Interface Features

Feature Keys

Display

Network & Provisioning

Hardware

Provisioning

From the Web UI

Factory Reset

Reset Secure Provisioning

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