Yealink T58V (T58A)

Quickstart

Learn how to do the most common functions on your phone. For information not covered below, please refer to the manufacturer’s user guide.

Tip: Did you know there’s a GoTo app? You can access your calls, meetings, and messaging anywhere, on any device. Download the GoTo app now!

On-Device Call Recording

Record calls and access recording from the menu when a flash drive is inserted into the USB port at the top of your phone.

Restriction: This feature must be enabled by GoToConnect. Please contact us for assistance.

While on an active call, press the More softkey.
Press the StartREC softkey.
Press the More > StopREC softkeys to end recording.
To access your call files, press the Menu softkey.
Select USB > Browse Audio.
Press Play or Delete to manage files.

Call Forwarding

Automatically forward incoming calls to an internal extension or external number.

Tip: If you need to forward a single call, press the Forward softkey while your phone rings to send the caller to another person.

Press the Menu softkey.
Select Features > Call Forward.
Select your desired forwarding type.
- Always : Forwards all incoming calls.
- No Answer : Forwards all unanswered incoming calls.
- Busy : Forwards all incoming calls while you're in a call.
  Note: Call waiting must be disabled to use call forward busy (Menu > Features > Call Waiting).
Dial the forwarding destination (internal extension or external number).
If you selected No Answer, enter how many rings to wait before forwarding.
Press the Save softkey.

What to do next: To disable call forwarding, disable the forwarding type.

Do Not Disturb (DND)

Stop your phone from ringing and send all incoming calls directly to voicemail.

Tap the Setting softkey.
Your phone logs any missed calls in your call history.
From the Features, tap DND to enable/disable.

What to do next: To disable DND, press the DND softkey.

Voicemail Access

Check your voicemail from your phone.

Press .
Dial your password (default 0000).
Download your Voicemail Menu Guide.

Speed Dial

Assign regularly dialed numbers to additional line keys on your phone.

Before you begin: Please contact your system administrator regarding your speed dial assignments.

3-Way Calls

You can create up to three-way video conference call and five-way audio-only and video mixed conference. The audio-only and video mixed conference supports five parties participated (including yourself) at the same time including a maximum of three-way video calls.

Set Up a Conference Call

While on an active call, press the Conference softkey.
Dial the internal extension or external number to add to the conference.
Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
Tap Conference again. The phone will enter the video call full-screen within 5 seconds during a call, you may tap or blank area of the touch screen to see the soft keys.

Join Calls

With an active call and another call on hold, tap the desired call on hold.
Tap the Conference softkey.
Tap the call on hold again. Repeat steps to join more calls.

Note: For in-conference settings, please visit page 306 of the User Manual.

Transfer A Call

Warm Transfer

Place a current call on hold and speak with the destination party before transferring the call.

While on an active call, press the .
Dial the transfer destination (internal extension or external number).
Speak to the destination party.

Tip: To cancel a warm transfer and go back to the original call, tap the Cancel or EndCall softkey.
Press again.

Blind Transfer

Transfer a call to another party without speaking to them first.

While on an active call, press .
Dial the transfer destination (internal extension or external number).
Press before the destination party answers.

Tip: To transfer a call directly to voicemail, dial 0 + extension.

Hold

Place a call on hold while you take some time to look up an answer to a question or answer another call.

Press .
Press the Line key to retrieve the call.

Modify Ringtone

Choose a new ringtone for your phone or assign a different ringtone to each of your lines.

Tap the Setting softkey.
Select Basic > Sound > Ring Tones > Common.
Select the desired ringtone (highlight to sample ringtones).

Note: This phone supports silent ringtones.
Press the Save softkey.

Presence Monitoring

Visually monitor the speed dial contacts assigned to your phone to know whether or not they are on an active call. These line keys will light up (busy lamp field) indicating if someone is busy or available.

To presence monitor, a system admin must enable this feature on your phone.
The lines you want to presence monitor must be speed dial assignments on your phone.
The number of contacts you can presence monitor is limited the number of line keys on your phone.

Accessories

Additional Hardware

To learn more about the hardware shown below, please refer to the manufacturer's user guides.

	Yealink EXP50: Expands the functional capability of your phone with a large graphic LCD screen and 3 pages of 20 programmable display keys. For a complete list of supported features, visit the Supported Features section.
	Yealink EHS40: Provides an easy plug and play technical interface between your phone and a compatible wireless headset. Supported models include those by Jabra, Plantronics and Sennheiser.

Supported Features

Call Handling Features

Warm Transfer
Blind Transfer
Do Not Disturb (DND) (synchronization with all of the user's other devices)
Call Forward All
Call Forward Busy (call waiting must be disabled)
Call Forward No Answer
Anonymous Call Rejection
Intercom (* + ext)
Hold
Multi-way Calling
Reject
Call Waiting
On-hook Dialing
Speakerphone
Stutter Tone

User Interface Features

Call Logs
On Device Directory
Multicast “Mega Volume (requires latest firmware version and additional configuration)
Bluetooth
LDAP Directory
Remote Phonebook (automatically filled directory that includes all extensions)
Adjustable Ringer Volume
On Device Call Recording

Feature Keys

16 SIP Accounts
27 Upper Multifunction Keys (supports line assignments)
On Device Speed Dial Edit
Voicemail Button
Mute Button

Display

Touch Screen Display
Message Waiting Indicator (MWI)
Caller ID (CID)
Busy Lame Field (BLF)
Shared Line Appearance (requires latest firmware version and additional configuration)
Time/Date Display
On-Screen Message Display

Hardware

Up to 3 Sidecars w/14 Programmable Keys each (supports line assignments)
Wired Headset

Provisioning

Before you begin:

Verify you have created a device profile.
Verify you have assigned the phone's MAC address to the device profile.
Verify you have properly plugged in the phone.

From the Web UI

Learn how to provision your phone from the web UI.

Tap the Menu key.
Select Status and then write down the phone's IP Address.
Open an incognito window in Google Chrome, enter the IP address in the address (URL) bar and then press enter on your keyboard. If the web UI doesn't load, enter https:// before the phone’s IP address.
Enter your Device Admin Password.
Tip:
- To find your password, log in at https://my.jive.com/pbx and then click Security in the left sidebar.
- The password may also be the default password, admin.
Go to Settings > Auto Provision.
Enter http://‹domain›.onjive.com/p for the Server URL.

Note: Replace ‹domain› with your unique domain. PBX Administration (classic) users will find their domain in the parentheses at the top of their portal dashboard. portal users will find their domain in Account Settings.
Click Confirm > Auto Provision Now > Yes.

What to do next: If the phone doesn’t automatically reboot, power cycle the device to apply its provisioning settings.

From the Phone

Learn on to provision your phone from the phone itself. These steps are for a generic Yealink and some differences may be found within each Yealink phone.

Select Menu.
Select Advanced.
End your Device Admin Password.
Tip:
- To find your password, log in at https://my.jive.com/pbx and then click Security in the left sidebar.
- The password may also be the default password, admin.
Select Auto Provision
Select URL.
Enter http://‹domain›.onjive.com/p for the Server URL.

Note: Replace ‹domain› with your unique domain. PBX Administration (classic) users will find their domain in the parentheses at the top of their portal dashboard. portal users will find their domain in Account Settings.
Select Save.

Note: Depending on the phone, some phone models require the users to select Back or Exit until it asked to save. Some phones have a Save option immediately.

What to do next: If the phone doesn’t automatically reboot, power cycle the device to apply its provisioning settings.

Factory Reset

Factory resetting a phone is when you restore a device to its original factory settings. This will delete everything that was previously on the device.

Press and hold down the OK button for 10 seconds.
Press OK when it asks if you want to "Reset to Factory?".
Result: The phone will automatically reboot.

Reset Secure Provisioning

After you factory reset a phone, you’ll need to reset secure provisioning from the admin portal so it can reconnect.

Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
Click Devices in the left sidebar and then choose the device that needs secure provisioning reset.
From Hardware > Reset Secure Provisioning, click Reset.