Automatically forward incoming calls to an internal extension or external number.

Tip: If you need to forward a single call, press the Forward softkey while your phone rings to send the caller to another person.

1. Press the Menu softkey.
2. Select Features > Call Forward.
3. Select your desired forwarding type.
   • Always : Forwards all incoming calls.
   • No Answer : Forwards all unanswered incoming calls.
   • Busy : Forwards all incoming calls while you're in a call.
     Note: Call waiting must be disabled to use call forward busy (Menu > Features > Call Waiting).
4. Dial the forwarding destination (internal extension or external number).
5. If you selected No Answer, enter how many rings to wait before forwarding.
6. Press the Save softkey.

Stop your phone from ringing and send all incoming calls directly to voicemail.

Check your voicemail from your phone.

1. Press .
2. Dial your password (default 0000).
   Download your Voicemail Menu Guide.

Assign regularly dialed numbers to additional line keys on your phone.

1. Press and hold an unassigned Line key.
2. Change the Type to Speed Dial.
3. Enter a Name and Number.
4. Press the Save softkey.

Speak with two parties simultaneously by creating a mini-conference call on your line.

1. While on an active call, press the Conference softkey.
2. Dial the internal extension or external number to add to the conference.
3. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
4. Press the Conference softkey.

Place a call on hold while you take some time to look up an answer to a question or answer another call.

1. Press the Hold softkey.
2. Press the Line key to retrieve the call.
   Tip: If multiple calls are on hold on a single line, use the arrow keys to switch between the calls then tap the Resume softkey to retrieve the desired call. If more than two calls are on hold on a single key, an indication will appear on the display, for example “2/3” shows that this is the second call out of three calls.

Choose a new ringtone for your phone or assign a different ringtone to each of your lines.

1. Press the Menu softkey.
2. Select Settings > Basic Settings > Sound > Ring Tones.
3. Select the desired ringtone (highlight to sample ringtones).
   Note: This phone supports silent ringtones.
4. Press the Save softkey.

Visually monitor the speed dial contacts assigned to your phone to know whether or not they are on an active call. These line keys will light up (busy lamp field) indicating if someone is busy or available.