Yealink T19P E2
Quickstart
Learn how to do the most common functions on your phone. For information not covered below, please refer to the manufacturer’s user guide.
- Are you a visual learner? Watch this video playlist.
Call Forwarding
Automatically forward incoming calls to an internal extension or external number.
- Press the Menu softkey.
- Select .
- Select your desired forwarding type.
- Always: Forwards all incoming calls.
- No Answer: Forwards all unanswered incoming calls.
- Busy: Forwards all incoming calls while you're in a call.
- Dial the forwarding destination (internal extension or external number).
- If you selectedNo Answer, enter how many rings to wait before forwarding.
- Press the Save softkey.
Do Not Disturb (DND)
Speed Dial
Assign regularly dialed numbers to additional line keys on your phone.
3-Way Calls
Speak with two parties simultaneously by creating a mini-conference call on your line.
- While on an active call, press the NewCall softkey.
- Dial the internal extension or external number to add to the conference.
- Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
- Press Conf again.
Transfer A Call
Warm Transfer
Hold
Modify Ringtone
Presence Monitoring
Visually monitor the speed dial contacts assigned to your phone to know whether or not they are on an active call. These line keys will light up (busy lamp field) indicating if someone is busy or available.
Supported Features
Call Handling Features
- Warm Transfer
- Blind Transfer
- Do Not Disturb (DND)
- Call Forward All
- Call Forward Busy (call waiting must be disabled)
- Call Forward No Answer
- Anonymous Call Rejection
- Intercom (* + ext)
- Hold
- Multi-way Calling
- Reject
- Call Waiting
- On-hook Dialing
- Speakerphone
- Stutter Tone
User Interface Features
- Call Logs
- On Device Directory
- Adjustable Ringer Volume
- Multicast “Mega” Volume (Requires latest firmware version and additional configuration.)
Feature Keys
- 1 SIP Account
- Voicemail Button
- Mute Button
Display
- Black & White Display
- Message Waiting Indicator (MWI)
- Caller ID (CID)
- Time/Date Display
- On-Screen Message Display
Network & Provisioning
- On Device Ethernet (PoE)
- One Touch Activation
- PC Connection
- Cisco Multicast
- Web Interface Provisionable
- Secure Provisioning
Hardware
- Wired Headset
Provisioning
- Verify you have created a device profile.
- Verify you have assigned the phone's MAC address to the device profile.
- Verify you have properly plugged in the phone.
From the Web UI
Learn how to provision your phone from the web UI.
From the Phone
Learn on to provision your phone from the phone itself. These steps are for a generic Yealink and some differences may be found within each Yealink phone.
Factory Reset
Factory resetting a phone is when you restore a device to its original factory settings. This will delete everything that was previously on the device.
Reset Secure Provisioning
After you factory reset a phone, you’ll need to reset secure provisioning from the admin portal so it can reconnect.
- Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
- Click Devices in the left sidebar and then choose the device that needs secure provisioning reset.
- From , click Reset.