Yealink CP925
Quickstart
Learn how to do the most common functions on your phone. For information not covered below, please refer to the manufacturer’s user guide.
Call Forwarding
Automatically forward incoming calls to an internal extension or external number.
- Press the More softkey.
- Select .
- Select your desired forwarding type.
- Always: Forwards all incoming calls.
- No Answer: Forwards all unanswered incoming calls.
- Busy: Forwards all incoming calls while you're in a call.
- Dial the forwarding destination (internal extension or external number).
- If you selectedNo Answer, enter how many rings to wait before forwarding.
- Tap .
Do Not Disturb (DND)
Stop your phone from ringing and send all incoming calls directly to voicemail.
Voicemail Access
Check your voicemail from your phone.
Speed Dial
Assign regularly dialed numbers to additional line keys on your phone.
- Tap and hold an unassigned Line key.
- Change the Type to Speed Dial.
- Enter a Label (name) and Value (number).
- Tap .
3-Way Calls
Speak with two parties simultaneously by creating a mini-conference call on your line.
- While on an active call, select Invite.
- Dial the internal extension or external number to add to the conference.
- Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
- Press Invite again.
Transfer A Call
Warm Transfer
Place a current call on hold and speak with the destination party before transferring the call.
Blind Transfer
Transfer a call to another party without speaking to them first.
Hold
Place a call on hold while you take some time to look up an answer to a question or answer another call.
Modify Ringtone
Choose a new ringtone for your phone or assign a different ringtone to each of your lines.
- Press the More softkey.
- Select .
- If there are multiple lines assigned to your phone, select the line you wish to modify.
- Highlight the desired ringtone.
- Tap .
Supported Features
Call Handling Features
- Warm Transfer
- Blind Transfer
- Do Not Disturb (DND)
- Call Forward All
- Call Forward Busy (call waiting must be disabled)
- Call Forward No Answer
- Call Waiting
- Anonymous Call Rejection
- Intercom (* + ext)
- Hold
- Multi-way Calling
- Reject
- Speakerphone
- Stutter Tone
User Interface Features
- Call Logs
- LDAP Directory
- On Device Call Recording
- Hot Desking
- On Device Directory
- Adjustable Ringer Volume
Feature Keys
- 1 SIP Account
- Mute Button
- On-device Speed Dial Edit
- 30 Virtual Upper Multifunction Keys
- Shared Line Appearance
Display
- Caller ID (CID)
- Color Display
- Message Waiting Indicator (MWI)
- Time/Date Display
- On-Screen Message Display
Network & Provisioning
- On Device Ethernet (PoE)
- One Touch Activation
- PC Connection
- Bluetooth Support
- Secure Provisioning
- Cisco Multicast
- Polycom Multicast
- Web Interface Provisionable
- Built-in WiFi Support
- 2.4GHz/5GHz
- 802.11 a/b/g/n
Hardware
- External Microphones (wired external mic sold separately)
Provisioning
- Verify you have created a device profile.
- Verify you have assigned the phone's MAC address to the device profile.
- Verify you have properly plugged in the phone.
From the Web UI
Learn how to provision your phone from the web UI.
Factory Reset
Factory resetting a phone is when you restore a device to its original factory settings. This will delete everything that was previously on the device.
Reset Secure Provisioning
After you factory reset a phone, you’ll need to reset secure provisioning from the admin portal so it can reconnect.
- Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
- Click Devices in the left sidebar and then choose the device that needs secure provisioning reset.
- From , click Reset.