HELP FILE

Which file types are supported for MMS?

    Below are the file size limitations and supported file types for sending and receiving MMS. Texting is only available in the US and Canada.

    Note: File size restrictions (desktop and mobile):
    • Maximum amount of files sent at once: 10
    • Total file size limit: 2MB
    • Individual file size limit: 1MB
    • Image Compression for Web: 50MB
    Device Supported File Types
    Desktop & Web App Receiving/Sending:
    • Compression: .bmp, .bx2, .gif, .gz, .jpg, .jpeg, .pjpeg, .png, .tar, .tiff, .webp, .x-icon, .zip
    • Media (Audio & Video): .3ga, .3gb, .amr, .avi, .flac, .flv, .m1a, .m1v, .m2a, .m4a, .m4b, .m4p, .m4r, .m4v, .mov, .mp1, .mp2, .mp3, .mp4, .mpa, .mpeg, .mpg, .mpv, .oga, .ogg, .ogm, .ogv, .ogx, , quicktime, .qt, .spx, .wav, .wap, .webm, .wmv, .x-flv, .x-ms-wmv
    • Images: .bmp, .dib, .gif, .ico, .jpeg, .jpg, .pjpeg, .png, .svg+xml, .tif, .tiff, .webp, .x-icon
    • Documents: .css, .csv, .html, .pdf, .rtf
    • Calendar and Business Cards: .cal, .vcard, .vcf
    • Miscellaneous: .css, .gzip, .html, .js, .json, .smil, .txt, .x-gzip, .x-bzip2, .xml, .x-tar
    Mobile App Sending:
    • Images: .bmp, .heic, .jpeg, .pjpeg, .png, .webp, .x-bmp, .x-ms-bmp
    Receiving:
    • Compression: .bx2, .gz, .tar, .zip
    • Media (Audio & Video): .3ga, .3gb, .amr, .avi, .flac, .flv, .m1a, .m1v, .m2a, .m4a, .m4b, .m4p, .m4r, .m4v, .mov, .mp1, .mp2, .mp3, .mp4, .mpa, .mpeg, .mpg, .mpv, .oga, .ogg, .ogm, .ogv, .ogx, .qt, .spx, .wav, .wap, .webm, .wmv
    • Images: .bmp, .dib, .gif, .heic, .ico, .jpeg, .jpg, .pjpeg, .png, .svg, .tif, .tiff, .webp
    • Documents: .csv, .pdf, .rtf
    • Calendar and Business Cards: .cal, .vcard, .vcf
    • Miscellaneous: .css, .html, .js, .json, .smil, .txt, .xml