HELP FILE

What are the paging settings?

    Below is a list of all the paging profile/realm settings and their descriptions.

    Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use https://my.jive.com/pbx to administer their account. If you're an admin who uses https://admin.goto.com, please refer to How do I change the settings on a paging realm or profile?

    Paging Profiles

    General

    Table 1. General
    Setting Description
    Name The name used to identify the paging profile in the admin portal.
    Paging Realm The paging realm associated with the paging profile.
    Enable Polycom Paging Allows Polycom and Yealink devices to send and receive multicast pages between each other. This must be enabled on each paging profile.
    Table 2. Zone Membership
    Setting Description
    Subscribe Devices using this paging profile will receive pages transmitted to that zone.
    Transmit Devices using this paging profile will be able to send pages to all devices in that zone.

    Polycom

    Note: Polycom devices have additional paging functionality. For this to work, both the subscriber and the transmitter must use a Polycom device.
    Table 3. Polycom Settings
    Setting Description
    Default Zone Defines the order zones will appear on the Polycom device.
    Off-Hook Paging Controls whether calls can be interrupted by pages. On Polycom devices, pages to the emergency zone will always interrupt calls.

    Usage

    Description
    Lists all devices using the paging profile.

    Paging Realms

    General

    Table 4. General
    Setting Description
    Name The name used to identify the paging realm in the admin portal.
    Table 5. Profiles
    Description
    Lists all paging profiles using the paging realm.
    Table 6. Zones
    Description
    Displays the zones within the paging realm. The default multicast IP address and ports are filled in automatically.

    Polycom

    Note: Polycom devices have additional paging functionality. For this to work, both the subscriber and the transmitter must use a Polycom device.
    Table 7. Polycom Settings
    Setting Description
    Multicast Address The IP address and port used for the priority and emergency groups.
    Priority Group The group number (in the Polycom handset itself) for the priority group. A page to this group will interrupt normal pages and active calls.
    Emergency Group The group number (in the Polycom handset itself) for the emergency group. A page to this group will interrupt normal pages, priority pages, and active calls at a near maximum volume even if do not disturb (DND) is turned on.

    Profiles

    Table 8. Paging Profiles
    Description
    Lists all paging profiles using the paging realm.