Jive is now GoTo Connect!
This video demonstrates how to use the dialable shortcut, *17, to enable call monitoring, which is also known as eavesdropping, from your GoTo Connect phone. Monitors can listen to a call in progress on a specified line, without call interruption or intervention, unless it’s needed. This is especially helpful in training situations. Once you’re connected to the call, you can toggle between monitoring modes depending on your needs.