Jive is now GoTo Connect!

This video demonstrates how to use the dialable shortcuts, *72 and *73, to forward all incoming calls made to your line extension. Even though you’re out of the office, or can’t answer your phone, you have the option to easily forward your calls to a colleague. This star code allows you to override your line’s dial plan and forward all inbound calls to an internal extension or external number—even if your phone goes offline afterward.