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How do I fix choppy, distorted, or delayed audio with my desk phone or the GoTo Connect softphone?

GoTo Connect Support
8.35K subscribers
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2.4K views 3 years ago
When distortion is severe, it can sound similar to static, and it is likely because of network instability. This video discusses different tests you can run to test that, defines key network terms, and provides solutions if you're experiencing problems. If you are having issues with an echo or loop with your phone, please view this video:    • How do I fix an echo or loop with my ...   If you are having uses with static with your phone, please view this video:    • How do I fix static with my desk phone?   If you are having uses with one-way audio with your phone, please view this video:    • How do I fix one-way audio with my de...   To learn how to use the GoTo Network Test Tool, please view this video:    • Download and Use the GoTo Network Tes...   To learn how to use SpeedTest.net, please view this video:    • How do I check my bandwidth with Spee...   To learn how to perform a command-line ping test, please view this video:    • How do I check my bandwidth with Spee...   0:00 Introduction 0:59 GoTo Network Test Tool 1:25 SpeedTest.net 1:48 Command-Line Ping Test 2:10 Credits ...more
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How do I fix choppy, distorted, or delayed audio with my desk phone or the GoTo Connect softphone?
5Likes
2,416Views
2021May 11
When distortion is severe, it can sound similar to static, and it is likely because of network instability. This video discusses different tests you can run to test that, defines key network terms, and provides solutions if you're experiencing problems. If you are having issues with an echo or loop with your phone, please view this video:    • How do I fix an echo or loop with my ...   If you are having uses with static with your phone, please view this video:    • How do I fix static with my desk phone?   If you are having uses with one-way audio with your phone, please view this video:    • How do I fix one-way audio with my de...   To learn how to use the GoTo Network Test Tool, please view this video:    • Download and Use the GoTo Network Tes...   To learn how to use SpeedTest.net, please view this video:    • How do I check my bandwidth with Spee...   To learn how to perform a command-line ping test, please view this video:    • How do I check my bandwidth with Spee...   0:00 Introduction 0:59 GoTo Network Test Tool 1:25 SpeedTest.net 1:48 Command-Line Ping Test 2:10 Credits

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GoTo Connect Support

8.35K subscribers