Set up the Facebook & Instagram channel on an inbox queue or shared inbox
Attention: Carriers are now blocking all unregistered outbound SMS per industry regulations to combat spam. Registration is mandatory for all providers, not just GoTo Connect. Register now to restore or maintain SMS service. GoTo Connect cannot expedite carrier reviews.
Connect your inbox queue(s) or shared inboxes to Facebook Messenger or Instagram to reach more customers, gather rich data for analysis and growth, and optimize agent performance by enabling them to handle conversations in one central place. Available for Core and Complete only.