Automatically forward incoming calls to an internal extension or external number.

1. Press the Forward softkey.
2. Select the desired forwarding type:
   • Always: Forwards all incoming calls.
   • No Answer: Forwards all unanswered incoming calls.
   • Busy: Forwards calls that arrive when you're already in a call.
3. Enter the internal extension or external number to which calls will be forwarded.
4. If you selected No Answer, enter how many rings to wait before forwarding.
5. Press the Enable softkey (to disable call forwarding, press the Disable softkey).
   Tip: While your phone rings, press the Forward softkey to forward the incoming call to another person.

Stop your phone from ringing and send all incoming calls directly to voicemail.

Check your voicemail from your phone.

1. Press the Messages key.
2. Press the Connect softkey.
3. Dial your password (default 0000).
   Download your Voicemail Menu Guide.

Assign regularly dialed numbers to additional line keys on your phone.

1. Press the Directories key.
2. Select Contact Directory.
   1. To add a new contact, press the Add softkey.
   2. To edit an existing contact, select the desired contact and then press the Edit softkey.
3. If you selected Add, enter the Name and the internal extension or external number in the Contact field.
4. Press edit the Speed Dial Index. The contact with the lowest speed dial index will be associated with the Line 2 key for single touch dialing.
5. Press the Save softkey.

Speak with two parties simultaneously by creating a mini-conference call on your line.

1. While on an active call, press the Conference key.
2. Dial the internal extension or external number to add to the conference.
3. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
4. Press Conference again.

Place a call on hold while you take some time to look up an answer to a question or answer another call.

1. Press the Hold key.
2. Press the Line key to retrieve the call.
   Note: If multiple calls are on hold on a single line key, use the arrow keys to switch between the calls then press the Resume softkey to retrieve the desired call. If more than two calls are on hold on a single key, an indication will appear on the display, for example “2/3” shows that this is the second call out of three calls.

Choose a new ringtone for your phone or assign a different ringtone to each of your lines.

1. Press the Menu key.
2. Select Settings > Basic > Ring Type.
3. If there are multiple lines assigned to the device, select the line you wish to modify.
4. Highlight the desired ringtone (press the Play softkey to sample ringtones).
5. Press the Save softkey.
   Note: This device supports silent ringtones.

Visually monitor the speed dial contacts assigned to your phone to know whether or not they are on an active call. These line keys will light up (busy lamp field) indicating if someone is busy or available.