Panasonic KX-UT123

Quickstart

Learn how to do the most common functions on your phone. For information not covered below, please refer to the manufacturer’s user guide.

Call Forwarding

Automatically forward incoming calls to an internal extension or external number.

Press Forward/Do Not Disturb.
Turn On the desired forwarding type.
- All: Forwards all incoming calls.
- No Answer: Forwards all unanswered incoming calls.
- Busy: Forwards all incoming calls while you're in a call.
Dial the forwarding destination (internal extension or external number).
If you selectedNo Answer, enter how many rings to wait before forwarding.
Press the Enter softkey.

What to do next: To disable call forwarding, turn the forwarding type Off.

Do Not Disturb (DND)

Stop your phone from ringing and send all incoming calls directly to voicemail.

Press Forward/Do Not Disturb.
Select Do not disturb.
Press the up arrow key to turn On/Off.

Voicemail Access

Check your voicemail from your phone.

Press the Message key.
Dial your password (default 0000).
Download your Voicemail Menu Guide.

Speed Dial

Assign regularly dialed numbers to additional line keys on your phone.

3-Way Calls

Speak with two parties simultaneously by creating a mini-conference call on your line.

While on an active call, press the Conference key.
Dial the internal extension or external number to add to the conference.
Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
Press Conference again.

Transfer A Call

Warm Transfer

Place a current call on hold and speak with the destination party before transferring the call.

While on an active call, press the Transfer key.
Dial the transfer destination (internal extension or external number).
Speak to the destination party.
Press the OK softkey.

Blind Transfer

Transfer a call to another party without speaking to them first.

While on an active call, press the Blind softkey.
Dial the transfer destination (internal extension or external number).

Tip: To transfer a call directly to voicemail, dial 0 + extension.

Hold

Place a call on hold while you take some time to look up an answer to a question or answer another call.

Press the Hold key.
Press the Hold key again to retrieve the call.

Modify Ringtone

Choose a new ringtone for your phone or assign a different ringtone to each of your lines.

Press the Setting softkey.
Select Ringer > Ring tone.
If there are multiple lines assigned to your phone, select the line you wish to modify.
Select the desired ringtone (highlight to sample ringtones).
Press the Enter softkey.

Note: This phone supports silent ringtones.

Presence Monitoring

Visually monitor the speed dial contacts assigned to your phone to know whether or not they are on an active call. These line keys will light up (busy lamp field) indicating if someone is busy or available.

To presence monitor, a system admin must enable this feature on your phone.
The lines you want to presence monitor must be speed dial assignments on your phone.
The number of contacts you can presence monitor is limited the number of line keys on your phone.

Supported Features

See what features are supported on your phone.

Call Handling Features

Warm Transfer
Blind Transfer
Do Not Disturb (DND)
Call Forward All
Call Forward Busy
Call Forward No Answer
Intercom (* + ext)
Hold
Reject
Multi-way Calling
Anonymous Call Rejection
Call Waiting
On Hook Dialing
Speakerphone
Stutter Tone

User Interface Features

Adjustable Ringer Volume
Call Logs
On Device Directory

Feature Keys

2 SIP Accounts
Dedicated Line Keys
2 Physical Line Keys
Mute Button
Voicemail Button

Display

Black & White Display
Message Waiting Indicator (MWI)
Caller ID (CID)
Time/Date Display
On Screen Message Display

Network & Provisioning

Cisco Multicast
Web Interface Provisionable
PC Connection
On Device Ethernet (PoE)

Provisioning

Before you begin:

Verify you have created a device profile.
Verify you have assigned the phone's MAC address to the device profile.
Verify you have properly plugged in the phone.

From the Web UI

Learn how to provision your phone from the web UI.

Press the Menu softkey.
Select IP Service > Network settings > Embedded web.
Turn Embedded web off and then press the Save softkey.
Turn Embedded web on and then press the Save softkey.
Press the Back softkey, select Information Display, and then write down the phone's IP Address.
Open an incognito window in Google Chrome, enter the IP address in the address (URL) bar and then press enter on your keyboard. If the web UI doesn't load, enter https:// before the phone’s IP address.
Enter admin for the username and adminpass for the password.
Go to Maintenance > Provisioning Maintenance.

Enter the following settings:

Field	Setting
Standard File URL	`http://<domain>.onjive.com/p/{mac}.cfg` Note: Replace ‹domain› with your unique domain (found in parentheses at the top of the admin dashboard).
Master File URL	`http://<domain>.onjive.com/p/master.cfg` Note: Replace ‹domain› with your unique domain (found in parentheses at the top of the admin dashboard).
Cyclic Auto Resync	Yes
Resync Interval	1440

Click Save > Reboot.

What to do next: If the phone doesn’t automatically reboot, power cycle the device to apply its provisioning settings.

Factory Reset

Factory resetting a phone is when you restore a device to its original factory settings. This will delete everything that was previously on the device.

Press the Setting button.
Select Information Display to find the IP address.
Open an incognito window in Google Chrome, enter the IP address in the address (URL) bar and then press enter on your keyboard. If the web UI doesn't load, enter https:// before the phone’s IP address.

Note: If the phone is provisioned to onjive.com, the username is customerserviceid and the password is cspass. If this does not work, contact Customer Support for assistance.
Select Maintenance > Reset to Defaults > Reset to Factory Defaults.
Result: The phone will automatically reboot.