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Pair your handsets to your base station.

1. On the handset, press the Menu softkey.
2. Select Initial Settings > Registration > Register Handset > OK.
3. On the base station, hold the All key for four seconds. The handset will then register.

Assign a unique line to each handset that is paired with this base station.

1. Sign in at https://my.jive.com/pbx.
2. Click Devices in the left sidebar and then choose the Panasonic KX-TGP500 that requires additional lines.
3. From Button Configuration, select Line and then choose the desired line.

   Repeat this step for each additional line.

4. Click Save.
5. Power cycle the base station to apply your changes.
6. On the handset, press the Menu key.
7. Select IP Service > Network Setting > Embedded Web to turn embedded web on.
8. Press Save.
9. On the handset, press the Menu key again.
10. Select IP Service > Network Setting > IP Settings and then write down the phone’s IP Address.
11. Open an incognito window in Google Chrome, enter the IP address in the address (URL) bar and then press enter on your keyboard. If the web UI doesn't load, enter https:// before the phone’s IP address.
12. Enter admin for the username and adminpass for the password.
    Note: If this password is not accepted, contact Customer Support for assistance.

13. From Telephone, assign a Handset No. to each Phone Number

    This will be the line used for inbound calls.

14. Assign a Line No. to each Handset No..

    This will be the line used for outbound calls.

15. Click Save.
16. Power cycle the base station to apply your changes.

Automatically forward incoming calls to an internal extension or external number.

About this task:

1. Press Menu.
2. Select IP service > Call features > Call forward.
3. Select your desired forwarding type.
   • Unconditional: Forwards all incoming calls.
   • No Answer: Forwards all unanswered incoming calls.
   • Busy: Forwards all incoming calls while you're in a call.
4. Select On/Off and then choose On.
5. Press the Save softkey.
6. Dial the forwarding destination (internal extension or external number).
7. If you selected No Answer, enter how many rings to wait before forwarding.
8. Press the Save softkey.

Stop your phone from ringing and send all incoming calls directly to voicemail.

About this task:

1. Press Menu.
2. Select IP service > Call features > Do not disturb.
3. Press the up arrow key to turn On/Off.
4. Select Save.

Check your voicemail from your phone.

About this task:

1. Dial *99.
   Note: Dialing *99 eliminates the request to select a handset prior to connecting to the voicemail system.

2. Dial your password (default 0000).

   Download your Voicemail Menu Guide.

Assign regularly dialed numbers to additional line keys on your phone.

Speak with two parties simultaneously by creating a mini-conference call on your line.

About this task:

1. While on an active call, press the Menu key.
2. Select Conference.
3. Dial the internal extension or external number to add to the conference.
4. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
5. Press the Conf softkey.

Place a call on hold while you take some time to look up an answer to a question or answer another call.

About this task:

1. Press the Hold key.
2. Press the Hold key again to retrieve the call.

Choose a new ringtone for your phone or assign a different ringtone to each of your lines.

About this task:

1. Press the Menu key.
2. Select Ringer settings > Ringer tone.
3. If there are multiple lines assigned to your phone, select the line you wish to modify.
4. Select the desired ringtone (highlight to sample ringtones).
5. Press the Save softkey.
   Note: This phone does not support silent ringtones.

Visually monitor the speed dial contacts assigned to your phone to know whether or not they are on an active call. These line keys will light up (busy lamp field) indicating if someone is busy or available.