HELP FILE

I forgot my password, how do I reset it?

Remembering all of your passwords is hard. Luckily, resetting your password is easy!

About this task: If you can't remember your password, you can reset it using your email address.
  1. Go to the Forgot password? page at https://authentication.logmeininc.com/pwdrecovery/.
  2. Enter your login email address and click Reset Password.
  3. Soon you’ll receive a Forgot Your Password email. Click the link inside to create a new password.
    1. Optional: If desired, check the box for the Sign out of all sessions option to ensure your account is not being accessed from any other device.

    Result: You have successfully reset your password.

What to do next: If you didn't get the password reset email, please see Why didn't I get my "Reset Password" email? for more information. Additionally, you can learn more about managing trusted devices.