HELP FILE
How do I use a ring group in a dial plan?
Give multiple people the opportunity to help your callers through their desk phones and cell phones.
Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use https://my.jive.com/pbx to administer their account. If you're an admin who uses https://admin.goto.com, please visit our GoTo Admin support site for help.
Before you begin:
- You must have admin or super admin permissions.
- Create and set up the ring group you want to use.