HELP FILE

How do I start a 3-way call?

    Speak with two parties simultaneously by creating a mini-conference call on your line.

    Device How-to
    Desktop & Web App
    1. While on an active call, click Add.
    2. Search for a contact's name, extension, or number.
    3. Select the second party and then click Call.
    4. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
    5. Click Merge Now.
    Mobile App Watch Video
    1. While on an active call, tap Add.
    2. Search for a contact's name, extension, or number.
    3. Select the second party to complete the call.
    4. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
    5. Tap Merge and then tap Confirm Merge.
    Desk Phone See your phone guide to learn how to start a 3-way call on your phone.