How do I start a 3-way call?
Speak with two parties simultaneously by creating a mini-conference call on your line.
Desktop & Web app
- While on an active call, select Add.
- Search for a contact's name, extension, or number.
- Choose the second party and then select Dial.
- Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
- Select Merge.
New Softphone experience
Learn how to enable the softphone experience.
- While on an active call, select Add.
- Search for a contact's name, extension, or number.
- Choose the second party and then select Dial.
- Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
- Select Merge.
Mobile app
- While on an active call, select Add.
- Search for a contact's name, extension, or number.
- Choose the second party to complete the call.
- Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
- Select Merge and then select Confirm Merge.
Desk Phone
See your phone guide to learn how to start a 3-way call on your phone.