HELP FILE

How do I start a 3-way call?

Speak with two parties simultaneously by creating a mini-conference call on your line.

Device How-to
Desktop & Web App
  1. While on an active call, click Add.
  2. Search for a contact's name, extension, or number.
  3. Select the second party and then click Call.
  4. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
  5. Click Merge Now.
Mobile App Watch Video
  1. While on an active call, tap Add.
  2. Search for a contact's name, extension, or number.
  3. Select the second party to complete the call.
  4. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
  5. Tap Merge and then tap Confirm Merge.
Desk Phone See your phone guide to learn how to start a 3-way call on your phone.